Happy Feedback

Just want to say a massive thank you to Chelsea who supplied the cleanest R8 to a client of mine.
Would 100% recommend Chelsea & Provedda — top quality service throughout. Looking forward to doing business again in the near future.

I recently bought a car from Proveeda and had a great experience from start to finish. The salesman was friendly, knowledgeable, and most importantly not pushy at all. I never felt pressured into making a decision and all my questions were answered honestly.

The car itself has been excellent so far, exactly as described and in great condition. The flowers were a nice touch too. Overall great experience and would definitely come back.

Excellent personalised customer service and very helpful. Would highly recommend.

I broke down just outside Proveeda – how lucky that was! Calvin and his team immediately said they could help me. Sorted my car and had the new part fitted within 2 hours with no notice. They were brilliant! Thank you so much.

Just bought a lovely Jag Fpace SVR from Lewis. Great service, no pressure, professional advice and they got car ready in 48hrs for a birthday deadline. I’ve bought from Proveeda before and they have always provided honest and excellent service. A thankyou to Chelsea for the professional handover.

Lewis was a great help to me, he always asked on what my thoughts were before going forward with our he my car. He ran all the checks and let me know what was happening along the way, he is such a amazing part of the team, and I appreciate everyone at Proveeda in helping to get my car sorted for me. I would defo recommend this dealership to anyone who is looking to buy new or used cars.

We have used Proveeda for many years for both our new cars and servicing of said cars . A massive thank you goes to Chelsea who have looked after us for many years, her attention to detail and service goes above and beyond anything we have experienced before. Many questions queries we had are always answered swiftly and the whole process of buying a car is made so relaxing and easy.
I wouldn’t hesitate in recommending Proveeda for your new car and there staff are second to none and a massive thank you again to Chelsea . Best car dealership in Ipswich !!!

I’ve known Proveeda and Chelsea for over 10 years now and in that time I’ve bought a fair few cars through them — which probably says more than anything else I could write.

Chelsea is consistently professional, knowledgeable, and straight-talking, which is exactly what i want when buying a car. No pressure, no nonsense — just honest advice and a smooth process from start to finish. She knows the stock inside out and always takes the time to make sure you’re getting the right car/van for your needs.

What sets her apart is her personality — professional at all times, but with just the right hint of cheek to make the whole experience enjoyable rather than stressful.

If you’re looking for a Vehicle Provider that you can trust and go back to time and time again. I’d start and end here. Highly recommended.

Second time with the Proveeda team great people to deal with Chelsea has been excellent.

I have just returned home from collecting my stunning 911 Turbo S from Proveeda.
The level of service and preparation of the car fully warrants a five star review and the highest possible recommendation.
The whole process of dealing with the business and especially Chelsea, has been flawless throughout.
Her enthusiasm and obvious enjoyment of her job was delightful to see, and clearly contributed to the excellence of the buying experience.
Initial viewing and knowledgable demonstration of the car’s features and options, the test drive, price negotiation and finally the handover process was conducted with the utmost thought and care. Nothing has been too much trouble and she has gone above and beyond to ensure total customer satisfaction.
I would have no hesitation in dealing with Chelsea, Simon and all the helpful staff at Proveeda again and endorsing the business 100%.

Friendly staff and great service. 100% recommended.

I have recently purchased my second Range Rover from Proveeda, being more than ably assisted by Chelsea both times. This time I took the opportunity to speak with a local dealer at the same time and I have to say, the difference in approach and customer service is immeasurable. Chelsea could not do enough to help and dealt with my queries courteously and patiently, sourcing the perfect car for me. Simon also assisted with valuable suggestions and changes to my configuration which I really appreciated. I cannot recommend Proveeda and Chelsea enough.

Great place to buy a car, friendly and stress free.

Just brought a new car from Proveeda, We were met by the wonderful Chelsea, such a lovely woman, no pressure sales, answers all questions, process was quick and simple. Thank you.

I recently bought a McLaren 570S ftom Proveeda. The whole experience has been one of the best buying experiences of a car I’ve had over the last 25 years. Firstly, the quality of their stock is incredibly high and you can tell they scrutinise their stock very carefully before recommending them to customers. Customer Service was brilliant and I was looked after by Chelsea from start to finish and nothing was too much trouble. The quality of the paper trail, service record and support through the whole buying and delivery process was outstanding. Proveeda also delivered the car on a covered trailer 125 miles from their site. Felipe looked after this part of the delivery and was equally impressive from a Customer Service point of view. Nothing was too much trouble and I will certainly be using this team again both to buy and sell my cars. Thanks so much.

Purchased a Mercedes CLA this week from Proveeda. Travelled from London and was not disappointed with the car but both myself and family member commented on how well we were taken care of. Salesperson was Lewis and credit to the company. Great handover and walk through, which I have to say is a great touch and needed with new tech nowadays. Having to do a reg transfer and Lewis had the admin done in minutes due to great prep. Would have no hesitation in buying another vehicle from this business and Lewis, although I am sure whole team is great.

Chelsea is absolutely fantastic at her job. Listens to what you are looking for and does her utmost to fulfill your needs and is always so friendly and willing. Our third purchase from Proveeda and I’m confident won’t be our last. You are made to feel valued and important and very well looked after at all stages of the process. Wouldn’t hesitate to recommend to anyone looking for a car.

Amazing service from start to finish, not pushy, knowledgeable and friendly, would recommend, thank you

Great company! Been using Proveeda for years. They are unlike the normal dealers. Proveeda offer a premium service like no other. I’m a fussy customer and I know what I want. Even if they don’t stock it. They go to market and find it for me. Saving me hassle, and using their knowledge, I know I’m buying a car that had had vigorous checks!
Never a pressured sale, no pesty marketing phone calls!
The aftermarket is fantastic also, nothing is ever too much for them.
I honestly couldn’t recommend them enough!
A special thanks to Simon, appreciate everything. He has gone above and beyond to ensure I got the car I want.

Don’t often leave a review, but I recently took delivery of a used Porsche from Proveeda without seeing it in person, Chelsea provided clear, detailed information, walked me through the vehicle and its history, and arranged delivery with total professionalism (Nige thanks for making the long trip). Everything happened exactly as promised and without a single hitch.
I’m sure Proveeda already know what an asset they have in her, but if Christmas bonuses haven’t been decided yet, I’d say a bottle of wine will not cut it.
Highly recommended.

I can’t praise Proveeda enough for their excellent customer service. I recently bought my 2nd used car through them and Lewis made the whole process smooth and easy from sourcing the right car, to hand over. Thank you so much

Called in for my Mustang’s MOT (Passed BTW🙏)…. Treated by all with Friendliness, Efficiency and Professionalism throughout….. I even had a most welcome coffee made for me. Calvin was the Employee who shined! He was the Knowledgeable, Consumate Professional that all Company’s need in the ‘front line’. Would I recommend this Company? You bet I would, in a heartbeat! Thank you Proveeda!

I recently dealt with Chelsea at the Ipswich branch and honestly as a novice I felt very out of my depth until she took matters into her hands. Professional, knowledge and trustworthy and made the experience completely seamless, Thank you!!

I have just purchased a car from Proveeda and would highly recommend them as the service was first class from the first viewing and test drive to the collection. Thank you Simon for introducing me to an automatic and explaining everything to me. Love my new car and of course the flowers. Thank you

Took my Isuzu for its first service Friday. Warm welcome and excellent service. Ian was excellent and complimentary vehicle wash was a bonus and well done ++

Couldn’t secure the car but overall good experience. Chelsea is good!

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Chelsea was amazing super easy to deal with, was fantastic throughout and delivered the car herself. The car was amazing exactly as expected would highly recomend this company.

I Visited Proveeda today for a full service on my 2024 Isuzu D-Max Vcross, from start of contact with Calvin I was treated professionally, comprehensively, no messing about or trying to oversell me anything, just a real genuine and much appreciated service.

I was able to book in quickly, with a time slot for my service, my vehicle was taken in bang on, handled with care and respect and the service carried out in a timely fashion as I was told to expect.

Massive thank you to Calvin and the service team, I shall be back.

I was recommended by a colleague to contact Simon Jones at Proveeda regarding a replacement car. After a brief conversation with him he soon established a spec for my new car. Within a short time he had located an immaculate low mileage vehicle. Given a fair price for my car, and a service and MOT included for the new car, a deal was done.

Simon is a perfectionist and ensured that every part of the spec that we had agreed on was met and went beyond. He also helped me complete the paperwork for the extended warranty and transfer my number plates onto the newcar.

I left with the new car and felt that I had been treated with fairness and honesty in my dealings with Proveeda.

Simon and his team have a vast knowledge and experience in the motor trade.

If you are thinking of purchasing a new or a used vehicle I would strongly recommend you to contact the very professional Sales team and Service team at Proveeda.

Robin North